Your company depends on your I.T. staff. We are confident that we are the only Co-Managed Services company that provides all of these benefits to your team:

Local Admin Rights - The Bane Of Any SysAdmins Existence

Whether it's that ERP system the vendor refuses to support without local administrator rights, or the executive that must be able to run his favorite app, we all know that allowing users to have local administrator rights is a recipe for disaster.  But how to remove them and still allow our users to do their work is the puzzle.  We enable your IT team to remove local admin rights and implement Least Privilege Elevation management for apps that require it.  This means reducing the opportunity for malicious attackers to compromise your systems due to accidental clicks and phishing emails.

The Local Administrator Password - The Backdoor of Backdoors

Active Directory is great and allows us to centralize our logins and enforce password policies; but, sometimes we need a local administrator account because the machine cannot reach the AD domain or has lost its ability to talk to AD.  Then, as we all do, we standardize the account and password, which is safely locked away of course.  The problem is that by using the same account password on all computers, when one of those computers is compromised, we've just given the attacker the ability to leapfrog from computer to computer (moving laterally as they say), stealing password hashes as they go, until they finally reach your Domain Controllers.  We help your IT team rollout local admin password management and password rotation methods, thereby reducing the chance the attacker can "pass the hash" and gain the keys to the kingdom.

Group Policy - The Gift That Keeps On Giving

We evaluate your Group Policies and perform a health check to help your team standardize and improve the GPO's you have in place.  This translates  to increased endpoint performance, achieving security and compliance standards, and facilitating rollout of specialized computer configurations such as kiosks and specialty machines.

The Future Is Here - Hybrid Azure Active Directory

As experts in Hybrid AAD and Group Policy, we work with your IT team to bring your existing endpoint configuration and authentication standards to all your end user devices. This allows you to apply GPO settings to any machine, regardless of location or VPN connectivity, as well as provides SSO for all your M365 applications, resulting in fewer helpdesk tickets.

Documentation – The commonly overlooked but secretly desired IT tool

We all want great documentation and to be able to quickly find and reference the how-to or configuration of that firewall in the back room, under Bob's desk. But when do we as busy IT leaders and engineers have the time?  First, we need discipline, yes it just needs to be done, but second, we can automate.  By automating the gathering of common information across the network and your systems, we can increase the accuracy of your documentation AND lend more motivation to your IT team, we fill in the gaps of what's missing.

BCDR

We help you design and test a rock solid Business Continuity and Disaster Recovery plan, ensuring proper RPO and RTO (Recovery Point Objective and Recovery Time Objective) is accounted for, and that we have the 321 (3 copies of your data, on 2 different media types, and 1 copy off-site for disaster recovery) method in place. This allows your IT team to focus their efforts on managing and maintaining the rest of your IT environment and keep your systems running day to day.

Tools to Help You Sleep at Night

Your IT team gets instant access to the same powerful automation and management tools we use.  These tools will enable them to prioritize and resolve your users' problems faster, improve communication, and make your department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are part of our Endpoint Security offerings.  From Threat Hunting, EDR/MDR, SOC services, and Web Filtering, to MFA... our tools will further encircle your systems with a protective perimeter to help you sleep at night. You'll stop worrying (or worry less!) about falling victim to ransomware, a cyber-attack, outage, or data-erasing event.

SuperCharge your In House IT

Co-Managed IT provides a significant reduction in IT-related problems, faster support, and greater productivity for everyone. We don't replace your IT staff, we make them BETTER by filling in the support gaps, giving them professional-grade tools, and assisting them where they need help. That means your entire office sees a significant reduction in IT issues, making everyone more productive.

Simplify Staffing- Our team is your team

You don't have to add to your head count. Finding, hiring, and retaining TOP talent is brutally difficult and expensive. With Co-Managed IT, you don't have the cost, overhead, or difficulty in staffing a large IT team. We don't take vacations or sick leave. You won't lose us to an illness or because we have to relocate with our spouse or we've found a better job. You can flex the support you need as your company's needs change.

Expert Access

Because you're a Co-Managed IT client you get a TEAM of smart, experienced IT pros. No one IT person can know it all. Your IT lead will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they've never encountered before, and to help decide what technologies are most appropriate for you (without having to do the work of investigating them ALL).

100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.