Co-Managed I.T.
How Smart I.T. Directors Are Addressing Their Resource Dilemma

Co-managed I.T., also called Co-MITs, is a customized set of ongoing I.T. services, support, and tools we offer to companies with I.T. departments to help “co-manage” all aspects of I.T. support. Not only does this save your organization money, but it also enables your I.T. team to be more effective and efficient, giving you greater peace of mind, better I.T. support and protections against downtime, cybercrime, ransomware and I.T.-related compliance violations.

It is NOT about taking over you job or replacing your I.T. department.

It is NOT a one-off project-based relationship where an I.T. company would limit their support to an “event” and then leave your team behind to try and support it.

It’s also NOT just monitoring your network for alarms and problems, which still leaves you responsible for scrambling and fix the problems.

It IS a flexible partnership where we customize a set of ongoing services and software tools specific to YOUR needs that fill in the gaps, free you to be more strategic, allowing YOU to be a true I.T. leader in your organization.

Here are just a few of the reasons why I.T. Directors are moving to a co-managed I.T. approach:

• You maintain COMPLETE control over your I.T. department and decide what you and your team will handle and what problems get passed on or escalated to us. All of our partnerships with current I.T. Directors are customized to YOUR specific situation, so you KEEP the workload you want and offload tasks and projects you either don't have time to do, don't want to do or simply don't have the skill set in-house to complete.
• You get instant access to the same powerful automation and management tools we use to make your job EASIER. We’ll give you our professional-grade management tools that will allow you to capture, organize and prioritize end-user “tickets” (problems), improve communication, shorten resolution time, track software licenses and renewals, create and manage projects, document the devices on your network and be FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed I.T. program – and we configure them, upgrade them and train you on their use.
• You'll become more valuable to your organization. Our team will free you up to work on more strategic projects and focus on YOUR strengths. You’ll finally get the time to work on that long list of projects you’ve been wanting to get to but couldn’t – or simply delegate them to us.
• You get a TEAM of smart, experienced I.T. pros to collaborate with. We’re always here to help you figure out the best solution to a problem, get advice on a situation or error you’ve never encountered before or decide what technologies are most appropriate for you (without having to do the work of investigating them ALL).
• You’ll stop worrying (or worry less!) about falling victim to  a major cyber-attack, outage, or data-erasing event. We can assist you in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data.
• One BIG, final benefit: You can finally take a vacation or a day off without everything collapsing. You’ll have a flexible workforce of experienced I.T. pros at the ready to assist with special projects, migrations and new technologies – or to simply give you the ability to take some time off. We are your backup I.T. team!